Competitive Data Analysis
From GuildQuality, Inc.GuildQuality, Inc. provides building professionals of all sizes and types nationwide with the tools needed to quickly and accurately gauge customer satisfaction and performance in comparison with peers and competitors.
Using e-mail, phone and mail surveying in conjunction with a Web-based reporting tool, GuildQuality measures and benchmarks customer satisfaction, employee performance and competitive positioning.
GuildQuality is a guaranteed, membership-based organization for building professionals interested in improving their business. The company’s reporting application gathers customer feedback, synthesizes it into a relevant, accessible format, and enables its members to better understand how well they are performing, where they excel, and where they need improvement. GuildQuality can track information as broad as how builders rank among their peers, and as specific as the performance of individual employees.