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2016 December

Routine Standardization (Part 5)

Last month we finished with some comments about UPS efficiencies and the incredible savings realized by rerouting their drivers to turn right, not left. Let’s take a closer look at UPS, some of their innovations...

2016 November

Routine Standardization (Part 4)

Routine standardization (RS) is how we always do what we always do, until we find a better way to do it.      Henry Ford said, “If you think of standardization as the best that...

2016 October

Routine Standardization (Part 3)

There will be very little review as we press forward, delving deeper into Routine Standardization. As always, let me encourage you to read the prior articles in this series if you haven’t already done so....

2016 September

Routine Standardization (Part 2)

Routine Standardization, hereafter referred to as “RS,” means that you’ve made it a habit to make decisions about the decisions that need to be made. Such decisions are made well in advance, before the decision...

2016 August

Routine Standardization

Here we go again. Will this be another series? Well, yes. There is no way I can unpack everything that “Routine Standardization” embodies in one setting. Inevitably, this month will provide one small bite, just...

2016 July

The Last Letter

What follows is the 24th letter in a series of letters supposedly written by an owner (Jack Owployer) in response to a general superintendent’s (Joe Gensup) request for something more than the typical job description....

2016 June

The Penultimate Letter

What follows is the 23rd letter in a series of 24 letters supposedly written by an owner (Jack Owployer) in response to a general superintendent’s (Joe Gensup) request for something more than the typical job...

2016 May

Two More Letters Left

What follows is the 22nd letter in a series of 24 letters supposedly written by an owner (Jack Owployer) in response to a general superintendent’s (Joe Gensup) request for something more than the typical job...

2016 April

Three More to Go

What follows is the 21st letter in a series of 24 letters supposedly written by an owner (Jack Owployer) in response to a general superintendent’s (Joe Gensup) request for something more than the typical job...